17-CRV-0092

Respondent did not use pre-freezing gel; Extracted tooth quickly after anaesthetic; Administered multiple needles; Terminated patient relationship due to Applicant's behavior

18-CRV-0013

The Applicant complained that the Respondent: extracted a healthy tooth (tooth 37); during the extraction of tooth 37, hit his upper teeth very hard with an instrument that resulted in a fracture of tooth 26; refused to treat him in an emergency situation because he was on Ontario Disability Support Program (ODSP) insurance; did not release his full patient record and refused to speak with him; did not follow up after his extraction and did not refill his prescription for pain killers notwithstanding that his jaw was locked and his face yellow and purple; and charged for treatment that should have been covered by ODSP.

18-CRV-0872

Applicant complained about refusal to provide medical records, termination from clinic without explanation, pressure to join methadone program, and tampering with urine samples.

21-CRV-0328

The Applicant complained that the Respondent: a) conducted her office in an unprofessional manner in that office staff miscommunicated to patients and families and were disorganized; b) behaved in a dismissive manner when the Applicant attempted to communicate with her to seek direction about the patient’s care; c) disregarded the pharmacist’s request for medication refills for the patient; d) was late for appointments with no explanation (“on several occasions [the Respondent] was more than four hours late”); e) inappropriately made medication changes over the telephone to the patient’s blood pressure medication based on the family’s basic blood pressure machine, though the paramedics later informed the Applicant these machines were prone to high readings, rather than using her own professional blood pressure monitor; f) failed to have the pharmacist review the patient’s medication sooner (the pharmacist discovered that the patient was using her three inhalers improperly); g) inappropriately took offense to the family’s request to have another doctor at the clinic assess the patient due to issues with the Respondent’s punctuality that were because of her administrative commitments; h) wrongfully sent a letter in December 2019 accusing the family of harassing her staff by calling too often, leaving too many messages and disrespecting office procedures; i) ignored the Applicant’s concerns that the patient was suffering from water retention, swelling in her legs and chronic pain; j) failed to inform the family that they were not permitted to take the patient to see another physician, which the family had done on January 23, 2021, and then sent a second letter threatening to withdraw her care; and k) failed to manage the patient’s water retention properly.

22-CRV-0396

The Applicant complained that the care provided by the Respondent failed to meet the expected standard of a comparable physician in a similar circumstance. The Applicant later added a complaint about the Respondent’s medical record keeping and the illegibility of his handwriting.